Warranty and Care

Caring for your KidScreen Window Fall Prevention Screens

Your new KidScreen Window Fall Prevention screens have been manufactured using the highest quality materials available to the security industry. The screens are constructed from Architectural Grade Aluminium and either Stainless Steel Mesh or our exclusive KidScreen polyester mesh. All of these materials are highly corrosion resistant and exceptionally strong. With a moderate amount of maintenance, your KidScreen screens will retain their good looks, and resist the elements for years to come.

Your KidScreen Window Fall Prevention screens should only ever need to be washed down with a soft bristled brush using warm clean water and a mild detergent. Rinse well with clean water to remove any detergent residue paying particular attention to ensure ALL residue is flushed from the mesh retaining areas of the frame. Only mains water is to be used as recycled, bore or tank water is unacceptable and may lead to detrimental corrosion effects. Care should be taken to avoid excessive amounts of water entering the window frame. Strong detergents and abrasive cleaners MUST NEVER be used to clean your KidScreen Window Fall Prevention screens as these may scratch or damage the surface finish and increase the likelihood of corrosion.

Warranty Information

Aluminium Specialties Group Pty Ltd A.B.N 63 001 252 259 (“ALSPEC”) offers the following warranty to the original purchaser (“Purchaser”) of the KidScreen Stainless Steel Security products (the “Products”).

Under the normal conditions of use in a residential - non commercial application, ALSPEC warrants for a period of 7 Years from the date of delivery, the Aluminium Framing and Mesh components of your Products, to be free of defects in manufacturing and workmanship, when fabricated and installed in accordance with the KidScreen Fabricator Manual (the “Warranty”).

As with any valued purchase, effective maintenance is essential to prolonging the life of your Products. To maintain your rights as stated in this Warranty, the care and maintenance instructions on the reverse of this Warranty must be followed.

To be eligible to make a claim under this Warranty, the Purchaser must provide a proof of purchase and installation to the KidScreen fabricator and/or ALSPEC. To make a claim pursuant to this Warranty, the Purchaser must make initial contact with the licensed KidScreen fabricator, details of which are set out on the reverse of this warranty. In the event that the original KidScreen fabricator cannot be contacted, the Purchaser must then contact ALSPEC for further assistance on 1300 ALSPEC (1300 257 732) during business hours or notify ALSPEC in writing at: PO Box 262, Horsley Park, NSW 2175.

The Purchaser must pay all expenses related to making a claim under this Warranty.

This Warranty does not apply to damage as a result of abuse, accident, fire, Purchaser disassembly or alteration of the Product in any way, installation of non original parts, failure to comply with Product safety instructions / warnings, act of God, or failure of the Purchaser to follow the care and maintenance instructions on the reverse side of this Warranty. The Warranty does not apply to hardware fitted to the door such as locks, hinges and closers.

In the following statement “Our” means ALSPEC, “You” means the “Purchaser” and “goods” means KidScreen products.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Notwithstanding the preceding statement, ALSPEC’s liability for a breach of a consumer guarantee, condition or warranty implied or created by the Competition and Consumer Act 2010 (Cth) (the “Act”), for any Products not of a kind ordinarily acquired for personal, domestic or household use is limited, to the extent permissible by law and at ALSPEC’s option in relation to the Products supplied, to:

1. the replacement of the Products or the supply of equivalent products;
2. the repair of the Products;
3. the payment of the cost of replacing the Products or of acquiring equivalent products; or
4. the payment of the costs of having the Products repaired; and

To the extent permitted by law, all other warranties whether implied or otherwise that are not set out in this Warranty are excluded and ALSPEC shall be under no liability in contract, tort (including without limitation, negligence or breach of statutory duty) or otherwise to compensate the Purchaser for:

1. increased costs or expenses;
2. any loss of profit, revenue, business, contracts or anticipated savings;
3. any loss or expense resulting from a claim by a third party; or
4. any special, indirect or consequential losses or damage of any nature whatsoever caused by ALSPEC’s failure to complete its obligations in accordance with this Warranty.

The benefits given to the Purchaser in this Warranty are in addition to any other rights and remedies of the Purchaser under a law in relation to the goods or services to which this Warranty applies.

Suggested Maintenance Period Table